Privacy Policy
Your privacy matters
This Privacy Policy explains how Cell Supplements collects, uses, and shares information when you visit our website, create an account, place an order, or contact us. By using our site, you agree to the practices described here.
What we collect & why
We collect only what we need to run our store, improve your experience, and meet legal obligations.
Information you provide
Name, email, shipping/billing address, phone number, and any details you submit through forms or checkout.
Order & account details
Purchase history, customer service messages, and preferences you choose to save (like addresses).
Payment information
Payments are processed by our payment providers. We do not store full card numbers; providers may store payment tokens and transaction details to complete your purchase.
Device & usage data
IP address, browser type, pages viewed, and approximate location derived from your IP to help secure the site and understand performance.
Cookies & similar technologies
We use cookies for essential site functions (like cart and checkout), analytics, and to remember preferences. You can control cookies in your browser settings.
Email & marketing preferences
If you opt in, we may send product updates and offers. You can unsubscribe anytime using the link in our emails.
How we use information
Running a secure, science-backed store experience
We use your information to: fulfill orders, provide customer support, process payments, ship products, prevent fraud, comply with laws, and improve our website and product experience. We may also use aggregated, de-identified data for analytics and reporting.
Sharing, retention, and your choices
A few important details about how your information is handled.
Who do we share information with?
We share information with service providers that help us operate the site (payment processing, shipping, analytics, email delivery, and customer support). We may also share information if required to comply with legal obligations or to protect our rights and customers.
How long do we keep your data?
We keep information as long as needed to provide services, meet legal and accounting requirements, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.
Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. You can also opt out of marketing emails at any time.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
Children’s privacy
Our site is not intended for children under 13 (or the age defined by local law). We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page with an updated effective date.
Questions?
Contact us about privacy
If you have questions about this policy or want to make a privacy request, send us a message and we’ll get back to you.
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